Glossary
Chargeback Automation
Chargeback automation refers to the use of software systems designed to manage and respond to chargeback disputes automatically. This technology allows merchants to set predefined rules and criteria for handling chargebacks, streamlining the process and reducing the administrative burden associated with manual reviews and responses.
Chargeback automation, when implemented and managed properly, can significantly reduce the time and cost associated with handling chargebacks, freeing up resources to focus on more strategic activities. However, it should be deployed judiciously, with clear parameters and in situations where automated responses are appropriate.