Glossary

Visa Resolve Online (VROL)

Visa Resolve Online (VROL) is an innovative online platform developed by Visa to facilitate faster and more efficient communication between merchants and issuing banks specifically for managing disputes. The platform is designed to streamline the dispute resolution process by allowing merchants to directly interact with banks through a secure online environment.

Key features of VROL include:

The exclusive focus of VROL on Visa disputes ensures that the platform is tailored to meet the specific requirements and protocols of Visa’s dispute resolution processes. By utilizing VROL, merchants can significantly improve their handling of Visa-related disputes, potentially reducing the time and resources spent on resolving these issues. This platform is particularly beneficial in today’s fast-paced commerce environment, where quick resolution of payment disputes can greatly enhance customer satisfaction and maintain operational efficiency.

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