Glossary
Payment Processing Error
A payment processing error refers to any mistake that occurs during the handling of a payment transaction, typically made by a merchant or their staff. Such errors can lead to various financial discrepancies and administrative complications, including chargebacks, where a customer disputes a transaction with their bank or card issuer.
Common types of payment processing errors include:
Addressing payment processing errors typically involves reviewing transaction records, reconciling accounts, and correcting entries in financial systems. Merchants must also communicate effectively with affected customers and their payment processors to resolve disputes and adjust charges appropriately. Implementing robust training for staff, using advanced payment systems with error-checking capabilities, and maintaining clear transaction records are critical measures to reduce the likelihood of such errors and their associated impacts on both merchant operations and customer satisfaction.