Manual Review

Manual review is a critical step in the fraud prevention strategy of many businesses, particularly those involved in e-commerce. This process involves human reviewers evaluating transactions that have been flagged by automated fraud detection systems. These transactions typically fall into a gray area where the software cannot definitively categorize them as either fraudulent or legitimate.

In summary, manual review serves as a vital complement to automated fraud detection systems, offering a balance between technological efficiency and human insight. Businesses often find this approach indispensable for handling complex or borderline cases, ensuring both security and customer satisfaction. However, effective implementation requires careful management to maintain efficiency, consistency, and cost-effectiveness.