Glossary

High-Risk Merchant

A high-risk merchant is classified as such by banks or payment processors due to the perceived elevated risk they carry regarding chargebacks, fraud, and financial instability. This classification can stem from various factors:

As a result of these risks, high-risk merchants often face more stringent financial conditions from payment processors and banks, including higher processing fees and stricter contract terms. They may also have difficulty securing a merchant account, as many providers are wary of the increased risks of fraud and chargebacks. When high-risk merchants do find a provider willing to service them, they might need to maintain a reserve fund or agree to a rolling reserve, where a percentage of the transactions processed is held by the merchant service provider as a protective measure against potential future disputes.

Operating as a high-risk merchant requires careful management of business practices, enhanced security measures for transactions, and a proactive approach to reducing chargebacks to maintain a stable and profitable business environment.

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