Glossary
Food Delivery Fraud
Food delivery fraud is a specific type of scam that targets restaurants and food delivery services. This form of fraud can manifest in various ways, but commonly, it involves someone using stolen credit card information or other deceptive means to order food with the intent of receiving it without legitimate payment. While many instances of this fraud may seem minor, often aimed at obtaining a free meal, the implications can be broader and more damaging.
In some cases, fraudsters use small, inconspicuous food delivery orders as a method for "card testing." This is where stolen card details are used to make minor purchases to verify the card’s validity before attempting larger fraudulent transactions. Such activities not only lead to direct financial losses for the merchants in terms of food and service costs but can also contribute to chargeback fees and increased payment processing risks.
Restaurants and delivery services combat this issue by implementing measures such as requiring stronger verification processes for transactions, monitoring and flagging repeated small-scale purchases, and using fraud detection tools that analyze purchasing patterns to identify and prevent potential fraud. By addressing food delivery fraud effectively, businesses can protect their revenue and maintain the integrity of their payment systems.