Glossary

Card Issuer

A card issuer is a financial institution that provides payment cards, such as credit, debit, or prepaid cards, to consumers. These institutions, which typically include banks and credit unions, are responsible for all aspects of the cardholder relationship. This responsibility encompasses issuing cards, setting the terms of use, determining credit limits for credit cards, and managing any fees associated with the card's usage.

Card issuers play a crucial role in the payments ecosystem by not only providing consumers with access to payment tools but also ensuring the security and integrity of the transactions processed using their cards. They are involved in the authorization of transactions to ensure that the cardholder has sufficient funds or credit available and handle disputes and fraudulent transaction investigations to protect their clients.

Furthermore, card issuers are key stakeholders in maintaining compliance with financial regulations and standards set by card associations such as Visa, MasterCard, American Express, and others. They ensure that these standards are met to safeguard transaction processing and sensitive cardholder information. Through these roles, card issuers facilitate everyday financial transactions, empowering consumers to manage their finances effectively and securely.

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